WILL NEVER SHOP KOHLS AGAIN AND WILL PASS THE WORD!!!
Waited two hours on thanksgiving, fourth person in line and didn’t get what I wanted. They said twice that they had my item but once I got in they actually never carried it even though it was a doorbuster. Liars and poor management.
When I walked in, the two workers standing there said nothing to me. That was excusable - not every retail store has the same policy of greeting customers. But then I went to the jewelry section with my boyfriend. No one was there. "Ok," I thought. "The employees are just busy, I suppose."
No assistance, no greeting, nothing. This store left a very bad impression.
My boyfriend and I spent a good ten to fifteen minutes looking at the jewelry in the cases. NO ONE came to ask us if we needed help or if we'd like to look at something... which we would have. We were looking at engagement rings! so he could get a feel for what I like. And I liked several that I saw.
Would give a lower rating if there was a way! Hateful and unhelpful clerks, long lines ugh no direction advising which line to be in so you have to start all over in a new long line. When trying to exchange a pair of $60 Levi’s still in the package from a mail order but without the receipt, I was offered $5.95. The part that was the most upsetting is when the sales clerk laughed at me for it!
Great manger Melissa nice and attentive , other wise price not Honor when items there in front of sale sign several one time the acknowledge the mistake with ladies sweater but not with kids robes she ask me to show her when I description I gave her well given .
I like having a Kohl’s close by. You can always find a good deal. Fitting rooms get a little overrun with clothes sometimes. Staff is friendly. Kohl’s cash needs a longer expiration date, but that’s corporate, not this store.
Kohl S Spring Hill is a US Department Store based in Spring Hill, Tennessee. Kohl S Spring Hill is located at 1020 Crossings Blvd, Spring Hill, TN 37174, USA.
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