Should have walked out, as both employees (clerk and what I believe was a manager) began making fun of another customer right in front of us. Nevertheless, I left a dress to be cleaned and a jacket to be mended. WEEKS passed and no call from them. I finally stopped in and found that they were going to charge me for mending my jacket, which they had never touched. There is a very obvious broken seam on the arm - how they tagged it as finished with the charge of the mend is beyond me. Honestly, I'm not even sure that my dress was in fact cleaned. I will NEVER return and I will steer others away as well.
Always have done a great job! We've been using Jimmy's for 10+years, love supporting small, local businesses.
Do not go to this place. Terrible customer service and even worse final product. The only positive reviews are from people who work there.
Use them all the time and they do a great job. Without exception.
Jimmy S Custom Cleaners is a US Laundry based in Spring Hill, Tennessee. Jimmy S Custom Cleaners is located at 5317 Main St, Spring Hill, TN 37174, USA.
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