They weren't in a bad mood because they all were huddled by the kitchen cracking jokes and having a great time. We were just those pesky customers that were in the way. The customer obviously comes second or third at this location.
I don't care how many stars are on your apron, your service doesn't any. The stars above are only because the food was fine.
We interacted with two of the wait staff and both were very abrupt and rude. When we spoke, they interrupted. When our main waitress came, she asked what food we wanted to order before even taking our drink order or even saying hello. She didn't just set things on the table, she slammed them down quickly without saying a word. When we said thanks, she just walked away.
Quick service. Good food. Great attitude. Thank you for a great late evening meal!
Arrived late with a large group. Hostess helped to seat and serve us.
KeAndre provided ten of us excellent service last Saturday morning at our table, but the guy who seated us had to be nudged somewhat to get us going. We checked in and there were at least 20 tables open, and the parking lot was not full. The guy told us it would be just a few minutes....but after 10 minutes of watching him seat smaller groups, I asked him about it and he said, "I'm waiting on a party to finish eating". I suggested he put two tables together, and the light bulb came on for him. The food and service was excellent as usual, but the guy up front needs to not do what's easiest for him.
Great food, and we've never had a wait for a table. Helen is the sweetest lady I have ever met, I look forward to seeing her whenever we come here for breakfast! We are new to the area and she has been so kind and has told us some great places to visit and get to know our new home. She is absolutely wonderful, I would come here just to see her!
Staff is friendly enough. I like to see what they have in the store, especially around Halloween and Christmas. Food is good. Love their broccoli. Best I have found anywhere. I wish they’d show me how they prepare it! Baked sweet potatoes with brown sugar and butter...yes!
Cracker Barrel Old Country Store is a US Restaurant based in Spring Hill, Tennessee. Cracker Barrel Old Country Store is located at 2020 Crossings Blvd, Spring Hill, TN 37174, USA.
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