Update The owner Mr Grimes called to apologize for the service I received and ask me to bring my car back in and he would correct all items listed. However, I am now in Arizona for the winter so that's not possible. He said I could bring it in after I returned home.
4. The used headlight they installed did not contain a parking light bulb.
Never had a problem have been using them for several years.
5. The paint does not match, they did tell me I could bring it back later and they would repaint it.
2. The rubber air dam under the car was hanging loose, the push pins were not installed.
Terrible service, had my truck for over a month and never touched it. Lied to me and my insurance rep on several things. Lost my paperwork, wasted my time and my rental period. Now im without a rental and my truck is at a different shop getting fixed. Save yourself the headache and go elsewhere. These guys SUCK!
They really do stand behind their work! We had a repair performed and all looked great but a clip was missing that caused a piece of plastic to come loose and break. We took the car back and they looked at it and agreed it was their mistake and ordered the part. When it arrived, they called and got the car in promptly. Everyone was friendly and made something that could have been a hassle very easy. I hope we don't need an auto body repair again but if we do, they have our business!
I took my car to Autobody Advantage of Spring Hill on Monday December 12th for collision repair to the left front corner of my Honda Odyssey. I used this repair station because of the many positive reviews. I don't know if these reviews were all fake or not but my experience was far from positive. I made the appointment and was told Dec 12th was the first open slot. I told them that was fine but I needed my car by Christmas because I was going on an extended trip out of state. They told me not to worry, that they would order all the necessary parts ahead of time and they would have my car repaired by the end of that week. I dropped it off at 8 AM on the 12th but they did not even start on it until the 14th and then ordered parts. The repair was not completed until Friday of the following week. They took twice as long and charged almost twice as much as the original estimate. I picked the car up on Friday 23rd and left the next date on my trip. I then discovered.
3. The plastic panel that attaches to the top of the grill and covers the radiator was missing, it has not been reinstalled.
1. The air conditioner did not work (they had removed the condenser for repair access)
These are not nit-picky items, just very poor, unprofessional and maybe dishonest work. my advice, do not trust this place with your car.
Did a great job! I dropped my car off on a Monday late morning and had it back Wednesday afternoon. They replaced the rear bumper. Which they had to get the part and paint the bumper cover before installing.
6. They charged for a aluminum wheel repair even though this wheel was not affected by the damage.
Autobody Advantage Of Spring Hill is a US Car Repair based in Spring Hill, Tennessee. Autobody Advantage Of Spring Hill is located at 3787 N Old Port Royal Rd, Spring Hill, TN 37174, USA.
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